Job Description:
B. Blumen Flower Farm is seeking a highly organized and detail-oriented Client Relations & Administrative Coordinator to join our team. This role is pivotal in ensuring seamless operations and exceptional client experiences. The ideal candidate will be proactive, communicative, and capable of juggling various responsibilities in a dynamic and creative environment.
Key Responsibilities:
Client Support:
- Respond to inquiries related to floral arrangements and landscaping services, providing professional and timely assistance.
- Schedule consultations and maintain clear, consistent communication with clients throughout their project journey.
Project Management:
- Oversee the project pipeline, including inquiry, consultation, proposal preparation, contract management, payment processing, scheduling, and project completion.
- Ensure that all projects remain on schedule and meet client expectations.
Billing & Financial Oversight:
- Prepare and send invoices to clients, track payments, and follow up on outstanding balances.
Administrative Support:
- Perform general administrative tasks, including maintaining records, and organizing files.
- Support the owner and team with additional duties as needed to keep the business running smoothly.
Qualifications:
- Exceptional organizational and multitasking skills.
- Strong written and verbal communication abilities.
- Experience with project management and client relations.
- Proficiency in office software (e.g., Google Workspace) and familiarity with scheduling and billing tools.
- A proactive attitude and ability to adapt to changing priorities in a creative business setting.
Preferred Skills:
- Background in customer service, administrative support, or project management.
- Interest or experience in the floral or landscaping industry.
If you are passionate about providing excellent client service and thrive in a fast-paced environment, we’d love to hear from you! Please email your resume and cover letter to info@bblumenflowerfarm.com.